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Table of Contents
I. Executive Summary
a. Business Description
b. Mission/Vision Statement
c. Product/Service
d. Core Competencies
e. Marketing Mix
f. Projected Sales & Earnings
II. Products/Services
a. Description
b. Branding Ideas
III. Market Research & Analysis
a. Target Market
b. Competition Strengths, Weaknesses, Opportunities, and Threats
c. Channels of Distribution
d. Promotions
Executive Summary
Max and Elaine Appel founded Orange Glo International in 1. As a father and
consultant to environmental and medical organizations, Max recognized the importance
of maintaining a healthy environment both inside and outside the home. Today, we
remain a family-run business, developing powerful cleaners that are healthy, safe for
the environment, effective and economical to use.
Since our first demonstration of Orange Glo at the Colorado State Fair, millions
of millions of people throughout the US, and in places as far as Tokyo and Paris have
tried, used and told their friends and neighbors about our products.
Mission Statement/Vision Statement
At Orange Glo International, our mission is to delight people with magnificent
new ways to clean that are innovative and healthy. We actively seek input from
consumers and customers about our products and services. Each of our products
reflect(s) input from people like you. We hope your experience with Orange Glo
International is wonderful. Our Mission is to supply safe products for the maintenance
of longer healthier lives and to help keep and preserve our earth as a toxic free
environment for plants, wildlife, and man. We offer, and will seek to find, products for
safe cleaning of homes, offices, businesses, and vehicles. Further, our mission is to offer
distributorship financial opportunities through distribution of these products. Our
mission is to constantly be a growing, profitable company that is respected for its
reputation of treating its customers and associates with the highest level of honesty and
integrity.
Our focus is to provide our customers and associates with the level of
satisfaction with regard to our products and services that always surpasses there
expectations.
Products/Services
We developed our first product, Orange Glo Wood Cleaner and Polish, in the
family garage, using pure orange oil as a key ingredient for its cleaning power, and
refreshing scent.
Our next big innovation was Oxi-Clean Multi-Purpose Stain Remover, an
incredible product that harnesses simple oxygen as a strong, natural stain fighter.
So far, millions of people worldwide have enjoyed our growing family of
products, which include Orange Clean Tough Acting Degreaser and Multi-Purpose
Cleaner, Kaboom All-Purpose Stain Remover, and many more. We remain committed
to meeting our customers’ needs with new, exciting cleaners that live up to the highest
standards of product quality.
Core Competencies/Product History Background
Thanks to the efforts of our team, we experienced as much as 700% annual
growth between 18 and the year 001. In the October 000 and 001 issues of
Inc. Magazine, Orange Glo was listed as the fourth and tenth fastest growing
privately held company in America. In August 001, we were awarded Colorado
Company of the Year for excellence in retail, wholesale and distribution. As we
discover your tough new cleaning challenges, we continue to re-create the magic
of Orange Glo.
From Orange Glo to Oxi-Clean, we have created over 5 products to use in your
home that are, all made with the same promise of powerful cleaning solutions that are
safe for your whole family. We hope you enjoy the products as much as we enjoyed
making each one of them for you. As a leading consumer products company we are also
deeply committed to advancing technology which can address changing consumer needs
throughout the world. In fact, our goal is to use our technology to create new products
that will continue to improve the quality of life for our consumers wherever they live. As
a successful business, we are focused on achieving the consistent growth required to
continue our global success and to make us an even stronger company. We believe this is
the best way to benefit our consumers, our people and our shareholders. Orange Glo
People, working around the world, share a commitment to our three core corporate
Values Caring, Global Teamwork and Continuous Improvement. These values are
reflected not only in the quality of our products and the reputation of our Company, but
also in our dedication to serving the communities where we do business.
Marketing Mix
The Marketing Mix is like another common mix, a cake mix.
The marketing mixs most famous phrase is also known as the Four Ps.
Elements of the Marketing Mix are Product, Price, Promotion and Place
(or route of distribution). The country we have chosen to do our Marketing
Mix in is Argentina, and the product is Oxi-Clean., which is a cleaning
product.
This product has been proved to be an excellent cleaner, and has
been a number one seller in the United States.
Local Agents in Argentina have played a key role in placing
Foreign (particularly European and US) industrial products in Argentina,
because they provide a convenient, efficient link between potential end
users, in most cases, agents are responsible for introductions, consulting
about market strategies for their market, arrangements for exhibitions at
local fairs, and general promotional activities.
They generally help in the negotiations and final sale of the product
and then perform support services, helping with quotations, financing,
import regulations, permits arranging for warehousing of inventory and
collections. Agents are generally paid a fee plus a royalty or commission
based on sales volume and receipts.
Entry into the Argentine market can be accomplished in a variety of
ways by using already established local distribution channels, such as
agents and Argentine importers; through joint venture and licensing
arrangements with Argentine firms; by direct marketing; or through the
more substantial investment needed to open a branch or subsidiary in
Argentina.
The goal is to determine how to reach the primary users of the
product or service through the most efficient, cost-effective means, then
learn how to gain their repeat business.
By doing business through an Argentine agent or distributor, an
exporter can avoid having to wade through all of those details. Test-
marketing through a few Argentina based specialists can show the nature,
location, and size of a market before a heavy investment is made.
On the other hand, marketing through someone else will mean a loss
of a percentage of the profits, of some control over the process, and learning
the finer points of the process. The exporter will have to rely on the Argentine
representatives investigation, marketing decisions, and general smarts. The exporters
product will also probably be only one of many handled by the distributor. Understanding
Argentina’s cultural heritage is necessary for understanding its people and how business
is done in the country.
U.S. companies intending to export to Argentina should consider economic,
demographic, as well as cultural characteristics that differentiate it from other Latin
American countries. Having the highest per capita gross domestic product and the second
highest total gross domestic product and life expectancy in Latin America, as well as low
rates of population increase and illiteracy rates, Argentina attracts many business
opportunities. The population and economic activity are highly concentrated in the
greater Buenos Aires area. The population is largely of European descent and continues to
have strong ethnic, cultural, as well as business ties with Europe. Consumer preferences
tend to resemble more those of Europeans than those of other Latin America nationals.
However, revenues are highly dependent on MERCOSUR trade, especially with Brazil,
and the regional economic situation.
In many sectors, European competitors of U.S. firms are already present in the
market, and may be well entrenched. Nevertheless, the U.S. is Argentina’s single largest
trade and investment partner and many U.S. firms have been very successful. U.S.
lifestyle and consumption habits are increasingly influential. U.S. products have a strong
reputation for quality and technological innovation, but U.S. firms are sometimes seen as
lacking commitment to the market. It is important to be prepared for a competitive market
environment. As in many countries, personal relationships are fundamental to doing
business in Argentina. Success requires taking the time to develop a close personal
relationship with your representative, agent or distributor. Marketing U.S. products and
services in Argentina requires the same level of research, preparation and involvement--if
not more--as domestic marketing. U.S. firms handicap themselves if their product
literature, labels, manuals and other written materials are not in Spanish. When preparing
Spanish-language materials, care should be taken to ensure the meaning is consistent for
all Spanish-speaking markets in which they will be used. Argentine Spanish differs for
example, from Mexican or Chilean Spanish, with unintended - and sometimes
embarrassing - meanings resulting when a translator is not familiar with variations in the
language from market to market. After analyzing the product and its uses and establishing
who the potential customers are, U.S. companies intending to export to Argentina should
identify the geographical areas where the major users of the product are. It should be born
in mind that 80 percent of the Argentine population is concentrated in urban areas, with
over 5% living in Buenos Aires and its suburbs, and almost 10% in three cities Cordoba,
Rosario and Mendoza and their suburbs.
Sales and Earnings
NET SALES
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OPERATING INCOME
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NET EARNINGS (INCLUDING O005 CHARGES)
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NET EARNINGS (EXCLUDING O005 CHARGES)
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DILUTED EARNINGS PER SHARE (INCLUDING O005 CHARGES)
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DILUTED EARNINGS PER SHARE (EXCLUDING O005 CHARGES)
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RESEARCH AND DEVELOPMENT EXPENSE
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ADVERTISING EXPENSE
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CAPITAL EXPENDITURES
Products/Services
Branding Ideas Orange Glo International
Air Fresheners
Orange Grove Air Freshener
Cleaning Accessories
Oxi-Clean Squirt Bottle
Orange Clean Grip-Easy Covers
Orange Glo Mop Covers
Orange Clean Squeegee Window Cloths
Orange Glo Mop
Orange Glo Broom
Huge Super Shammy
Orange Clean Spray Bottle
All-Purpose Shammy
Kaboom Shammy
Kaboom Sponge
Floor Cleaners
Orange Clean Multi-Purpose Floor Cleaner
Orange Glo Wood Floor Polish and Cleaner
Kitchen, Bathroom and Multi-Purpose Cleaner
Orange Clean Degreasing Foam
Orange Clean Powerful Paste Cleaner
Orange Clean Super Concentrate
Orange Clean Degreasing Foam
Orange Clean Powerful Paste Cleanser
Bar Of Oranges Shampoo and Body Bar
Orange Clean Tough Acting Degreaser and Multi-Purpose Cleaner
Orange Clean Scrubbing Cleanser
Kaboom Shower, Tub, and Tile Cleaner
Slick Shield Glass Polish and Protectant
Kaboom Restorer Complete Kit
Oxiclean Everday Kit
Oxiclean Toil Bowl Tablets
Orange Clean Window Cleaner
Orange Clean Kitchen and Bathroom Wipes
Ultimate Kitchen Cleaning System
Bathroom Cleaning System
Dish Detergents
Oxi-Clean Automatic Dishwasher Detergent
Oxi-Clean One Step Automatic Dishwasher Detergent
Orange Clean Liquid Dish Soap
Laundry and Fabric Care
OxiClean Spot and Stain Pre-Treater
Oxisoft Fabric Softener
Oxiclean Multi Purpose Stain Remover
Oxiclean Laundry Detergent
Oxiclean Instant Spot Remover Wipes
Orange Clean Liquid Laundry Detergent
Super OxiClean Value Kit
Oxiclean Home Cleaning System
Wood Care
Orange Glo Wood Cleaner and Polish
Orange Glo Wood Floor Polish and Cleaner
Orange Glo Polishing Cloths
Market Research and Analysis
Target Market
Oxiclean will target consumers of all genders in Argentina. This includes
professional athletes, small and large businesses, as well as household consumers.
Because of Oxiclean’s ability to remove stains, odor, and dirt, all consumers will benefit
from its versatility.
Professional soccer player Diego Maradona was chosen as the spokesperson for
Oxiclean. Because soccer is the most popular sport in Argentina, utilizing this
professional sports player to market Oxiclean will lead to increased sales.
We are also targeting small and large businesses because by using Oxiclean, they
will be able to save on labor costs. This easy, safe, effective, and efficient product
provides such a wide range of flexibility that if used, numerous products will no longer
be needed to achieve the same outcome.
Lastly, household consumers will be targeted, especially those that have children
and pets. Oxiclean conquers pet odors, stains from baby formula, clothes, and carpet. In
addition, it is chlorine-free, odor-free, and color safe, all of which are necessary when
children and pets reside at the property.
Competition
Our main competition in the cleaning supply business is companies such as
Proctor and Gamble, Johnson and Johnson, and SC Johnson to name a few.
Strengths, Weaknesses, Opportunities, and Threats
Strengths
· At Orange Glo, we offer powerful, healthy cleaners designed to help you get the
job done quickly and easily. Like so many small companies, what motivates us here at
Orange Glo is a dream to delight you and your family with products that perform
better than anything you’ve ever seen, are healthy to use, and take the drudgery out of
caring for your home and belongings.
· At Orange Glo, our focus has always been on the products and you. We don’t cut
corners or focus on the bottom line. We use only the best ingredients for your family and
home. That’s why we take the time to use the most fragrant and powerful oil from fresh
squeezed Valencia oranges, rather than using processed chemical extracts found in most
other citrus products today.
· Committed to a continuous approach
· Customers are the priority
· Cost-effectiveness is a permanent objective
· Employees are committed and responsible
· Receptive to change
· Committed to excellence
· Committed to environmental safety
· Career development is facilitated by appropriate training
Weaknesses
· Lack of product awareness in other countries.
· Competition grows
· Lawsuits from consumers & customers
· Suppliers increasing prices
· Competition from other cleaning supply companies already abroad companies
· Product availability
Opportunities
· Become #1 leader in Cleaning Supply Industry
· Increase Sales
· Global Expansion
· New technology in Products
· Economic Conditions improve
Threats
· Keep prices in tune with competitors
· Stay in compliance with EPA regulations
· Shop around for the cheapest and best suppliers
· Stay ahead of the competition through development of technology and product development
Promotions
Separate Presentation Enclosed
Channels of Distribution
An integral part of our business infrastructure is the warehousing and distribution
of our product. Our distribution is business-to-business and business-to-consumer,
verifying shipment accuracy, unpack, inspect for damage and generally stock for sale the
same day. We then pick, pack and ship customers’ orders, inserts, and promotional
literature.
We offer a full-scale, client-specific reverse logistics program, linking all returns
processing in real-time to the inventory management system. Returns are entered to the
system upon receipt of the product, at which time a client-specific set of standards
regarding re-stocking and disposal or warranty is applied.
Our extensive use of advanced technology and equipment in our distribution
centers enables us to generally maintain an order accuracy rate and ship in-stock orders
the same day. We will weigh the advantages of using existing channels against the
advantages of starting from scratch. Our goal is to reach the primary users of the product
through the most efficient, cost-effective means to gain their repeated business.
OxiClean will consider hiring a local agent in helping place our product in
Argentina. The Principal-agent arrangements in general involves less commitment and
less expense than virtually any other means of introducing our product into a foreign
economy.
By doing this OxiClean places the responsibility for handling the
importation process in the hands of local Argentine businesspeople, which is
knowledgeable about the local market, culture, and language. Argentine has an open-
market policy, which reduced and eliminated many barriers to international trade, import
tariffs were cut by more than half and surcharges were eliminated allowing goods to enter
duty-free.
We will distribute to small retailers, hypermarkets, and supermarkets and even
send out promotional packages to the consumer directly. Intermodal Transportation will
allow us more than one mode of transportation such as shipments traveling across the
ocean or by way of air.
Our key services are Product warehousing
Pick, pack and ship
Custom packaging, invoicing and promotional documentation
Transportation management
Reverse logistics
Custom reporting
Value-added services, including wrapping
Our Key Features are Multiple delivery options next-day, ground, postal and LTL
Extended hours for same day shipping
Automated picking
Multiple quality checks
Serial number capture
Warranty management
Our Key Benefits are Increased order accuracy
Enhanced customer satisfaction
Faster order fulfillment
Reduced inventory, direct costs and overhead
Flexible warehouse capacity
Scalable resource management
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